Using Our Website
Our website is provided to help you explore Copper Coulee Casino, prepare for a visit and understand our gaming, tournaments, promotions, rewards and guest information. By using it, you agree to use the content lawfully and in a way that does not interfere with the experience of other visitors.
Information on the website is general in nature. Current conditions at the casino, including opening hours, game availability, table limits, tournament formats, promotions and rewards, may change. Information confirmed at the property takes priority when circumstances have changed since a page was prepared.
Admission and Age Requirements
Casino gaming is available only to guests who have reached the legal age for gambling in Alberta. Valid government-issued photo identification may be requested before entry, registration, prize collection or participation in an activity.
We may refuse or end admission when identification cannot be confirmed, when a guest does not follow property rules, when safety or security is affected, or when continued participation would be inappropriate. Guests are responsible for following instructions provided by our team while on the property.
Gaming and Personal Decisions
Every guest chooses whether to participate, which game to play and how much time and money to spend. Outcomes are never guaranteed. Previous results do not determine future results, and no description on this website should be understood as a promise of a prize or return.
Before playing, review the complete wager, rules, limits and payout information displayed at the game or explained by a team member. Keep funds for gaming separate from money needed for everyday expenses, and stop when the limit you chose has been reached.
Tournaments, Promotions and Rewards
Tournaments, promotional offers and Winner’s Edge opportunities may have their own eligibility requirements, entry periods, qualifying actions, prize conditions and collection procedures. Those specific conditions form part of these terms whenever you choose to participate.
Availability may be limited, and an offer may be changed, paused or withdrawn when operational circumstances require it. A reward, entry or prize cannot be transferred, exchanged or combined unless the applicable conditions clearly allow it.
Prizes, Credits and Account Information
Guests are responsible for checking tickets, receipts, account details and prize information before leaving the relevant service area. A prize may require identity verification, confirmation of eligibility and completion of the applicable collection process.
If something appears incorrect, please stop and speak with our team before continuing to play or leaving the property. We may review game records, transaction information and relevant security information to resolve a question fairly.
Respectful and Safe Conduct
We want the casino to remain welcoming for guests and team members. Threatening, abusive, fraudulent, disruptive or unsafe behaviour is not accepted. Games, equipment, accounts, promotions and website features must not be manipulated, copied or used for an improper purpose.
Electronic devices may be restricted in gaming areas where their use could affect play, privacy or game integrity. Property instructions concerning photography, personal belongings, service animals, smoking and outside food or beverages must be followed.
Website Content and Availability
The writing, visual design, branding and original presentation on this website belong to Copper Coulee Casino or are used with permission. They may be viewed for personal information but may not be republished, sold or presented as another business’s material without permission.
We work to keep the website useful and available, but uninterrupted access cannot be promised. We may correct content, improve features, change these terms or temporarily limit access when maintenance, security or operational needs make that necessary.
Our Responsibility and Your Responsibility
We take reasonable care in presenting information and maintaining a safe guest experience. To the extent permitted by law, we are not responsible for losses caused by a guest’s own gaming decisions, failure to follow instructions, misuse of the website or circumstances outside our reasonable control.
Nothing in these terms removes rights or responsibilities that cannot legally be excluded. If one part of these terms cannot be applied, the remaining parts continue to operate. These terms are interpreted under the laws that apply in Alberta and Canada.
Questions About These Terms
If you would like an explanation of these terms or a current casino procedure, speak with our team during your visit to Copper Coulee Casino at 1051 Ross Glen Drive S.E., Medicine Hat, Alberta.
Our Privacy Policy, Cookies Policy and Responsible Gambling page provide additional information about personal information, website preferences and keeping play within comfortable limits.